JCI

JCI accreditation can be defined as external and internal investigation which are used by health organization to investigate the performance of the hospital accurately in comparison to the standard which has been legitimated and applied to achive continual improvement. This standard includes analyzing, counseling, and improving system to fulfill the standard requirements. JCI accreditation can be used as a tool which can lead to the production of high quality services in the hospital. By conducting JCI, hospital proves that it provides high quality treatments to the patients

Some advantages for the hospital which implement JCI are:

• Objective evaluation from external audit and International Body
• Proactive, not reactive
• Focus on system not individual
• Produce continual improvement
• Evaluated periodically based on the latest standard
• Increase customers credibility from domestic and overseas because the hospital care for patients safety and quality services.
• Increase the safety of work environment for patients and employees

International accreditation from JCI integrates several management system used worldwide which include ISO 9001, ISO 14001, OHSAS 18000, EFQM, Malcolm Baldrige, and international patients safety target from WHO

International accreditation from JCI placed 13 aspects which involves all hospital unit to improve their performance. These 13 aspects are:

• International patients safety target from WHO
• Treatment Access and its continuity
• Patients and their familys Rights
• Study on the patient
• Patients treatment
• Patients Anesthesia and Surgery
• Education for Patient and their family
• Increase in quality and Patients safety
• Prevention and control of infection
• Control , leadership, and referrals
• Management of facilities and safety
• Qualification and education for staff
• Communication and information control

These aspects are equipped with theFailur Mode & Effect Analysis (FMEA) metodology and Root Cause Analysis (RCA) to omit potential problems and overcome undesirable root cause. JCI has developed their accreditation standard which includes several types of healthcare organization such as:

• Hospital
• Ambulatory Care
• Clinical Laboratory
• Primary Care Center
• The Care Continuum (Home Care, Assisted Living, Long Term Car, Hospice Care)
• Medical Transport Organization